Track Order

At The Capsule Story, we understand that anticipation is part of the shopping experience. That’s why we want to make it easy for you to track your order and stay updated on its journey to you.

Once your order has been processed and shipped, you will receive a confirmation email/WhatsApp containing your tracking number. This number allows you to monitor your package as it makes its way to your doorstep.

To track your order (except for ready-made Terrariums/preserved floral domes), simply follow these steps:

1. Locate the tracking number in your confirmation email/WhatsApp.
2. Visit the shipping carrier's website (the link will be provided in your email).
3. Enter your tracking number in the designated field.
4. Click on the "Track" button to view the status of your shipment.

If you have any questions or concerns about your order, please don’t hesitate to reach out to us. We are here to help you every step of the way!

Thank you for choosing The Capsule Story. We appreciate your business and hope you enjoy your creative products!